Cancellation Policy

Clients must provide at least 48 hours’ notice to transfer a deposit to a new appointment date. Failure to provide proper notice will result in forfeiture of the deposit, and a new deposit will be required to rebook. • Rescheduling requests must be made within 5 days of the original appointment date. New appointments may be scheduled for any available date within 5 weeks of the original booking. No Call, No Show • Clients who fail to attend their appointment without notice will be automatically blocked from booking future appointments